Important Features for a Successful Remote Monitoring Management (RMM) System

February 17, 2018 / GuidesFor Team

Managed Service Providers (MSP) handle data and applications for their clients. It is very likely that a lot of those data and applications are mission-critical. Their clients depend on systems hosted on them to earn revenue that they will eventually use to pay the MSP’s

Lights out Data Centers are popular these days, because they are cheaper,  green, and reduce possible malfunctions caused by human error or malice.

Operating a Data Center means 24/365 operation. To manage that you need to have technical personnel on standby in any timezone on any day. A Remote Monitoring Management (RMM) System that is light, secure, and full-featured can do preventive maintenance and repair function in case of downtimes. According to Data resolution, Downtime and Repairs cost US businesses 700 billion per year. And that is the US alone.

The article is a checklist for people looking into RMM. Read it to understand the features an MSP needs to implement an RMM solution.
– Miyagi Kazuki

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